Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.
